Here at CT Solutions we can provide your company with a full range of services tailored to meet your needs
Our services range from telephone support, in-house workshop through to a timed call out response. The Service Department has years of experience in dealing with many issues including networking,
We understand that lost production time can cause havoc with deadlines. We offer a range of service level agreements to suit your needs:
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Same Business Day on site |
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Next Business Day on site |
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Telephone Support |
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Return to Base |
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Ad Hoc Callouts |
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Loan Equipment |
In addition, we are always happy to discuss any further requirements you have, we understand that all businesses have different needs.
The Service Department also arranges the installation of new equipment. The usual process is to agree a suitable installation date and arrange for one of our technicians to arrive with the equipment pre-configured here in our workshop. We also then provide immediate post-installation support, free of charge for a limited period.
Our aim is to provide a total solution to all our customers, both old and new.
Our ethos is to work with you to keep your systems running efficiently and up to date. Software updates and patches are also available from us.
So from PDA’s to Servers we can and will help. |